Totwoo Nordic is sn authorized reseller of Totwoo products in the Nordic region and Europe .

We are responsible for sales, delivery, customer support and warranty within the region,

and works directly with Totwoo to ensure authenticity, quality and safe trading.

Through local presence in Europe we can offer:

• Faster deliveries within the EU
  
  

• Customer service in local languages
  
  

• Full original warranty on all products
  
  

Totwoo Nordic is your local and trusted point of contact for Totwoo in the Nordics and Europe.

All smart bracelets are covered by an official manufacturer's warranty . In the event of technical problems, our customer service will help you further.

Yes. The bracelets are connected via the TOTWOO app and work regardless of distance , as long as both are connected to the internet.

You have a 30-day right of withdrawal , calculated from the day you received your order.

The product must be returned in unused condition and in its original packaging.

Once we have received and approved the return, the amount will be refunded to the same payment method used for the purchase.

You can reach our customer service via email .

We normally respond within 2 hours on weekdays .

📩 info@totwonordic.com

No. The bracelets do not require a subscription . The app is free to use.

The smart chip inside the bracelet has a water resistance rating of (IPX5). Therefore, it will not affect its use if the jewelry gets wet in everyday life.

The bracelets are also made of materials that do not lose their color or fade.

However, to keep the jewelry in excellent condition in the long term, we do not recommend submerging it in water.

You charge the bracelets with the included Wireless Fast Charger. A full charge takes about 30 minutes and lasts up to 4-7 days depending on use.

Yes. When your order ships, you will receive a tracking number via email.

Yes. 2 bracelets and 2 chargers are always included!