Totwoo was founded in Milan with a unique focus: making people feel more loved and more connected.
Our need to be loved and feel connected begins even before birth. Everyone wants to love, be loved, and feel connected to others.
We know that our need is to feel connected.
That's why we founded Totwoo. We're here to inspire people to live more meaningful lives by meeting the most basic human need – love and connection.
We created smart jewelry to share positive energy with those we love. To make you feel heard and provide a sense of “love and belonging” by combining technology with expert craftsmanship. Totwoo brings innovation and playfulness to jewelry. It provides a better way to build a connection, express emotions across distance with just a touch, and preserve your memories in a modern locket that never fades. With Totwoo, we are more connected than ever.
We always focus on the jewelry itself.
Jewelry has been created for thousands of years with the mission of expressing love and togetherness, previously through materials and design. Today, we incorporate technology. In social networks, technology can lead to interaction across time and space. Therefore, we creatively integrate the two with the hope that jewelry will give people a better experience of love and togetherness.
Our mission is to create and update jewelry. But we never forget the true craftsmanship. We are careful when adding technology to prevent jewelry from becoming just an industrial product and losing its original soul.
FAQ
Who are Totwoo Nordic?
Totwoo Nordic is the official Totwoo store for the Nordic region and Europe. We are responsible for sales, delivery, customer support and warranty within the region, and work directly with Totwoo to ensure authenticity, quality and safe trading. Through a local presence in Europe we can offer: Faster deliveries within the EU Customer service in local languages Full original warranty on all products Totwoo Nordic is your official and reliable point of contact for Totwoo in
How do I contact you?
You can reach our customer service via email .
We normally respond within 2 hours on weekdays .
How is data privacy and customer data handled under GDPR?
Your privacy is a core issue for us at [Totwoo Nordic] . We process all personal data in strict accordance with the EU General Data Protection Regulation (GDPR). For you as a customer, this means:
- Purposeful collection: We only collect the information that is necessary to fulfill our commitment to you, such as delivering your order, handling payments, and providing personalized customer service.
- Transparency and control: You have full visibility into what data we store about you. You have the right at any time to request a registry extract, correct incorrect information or request that we delete your data (to the extent that it does not conflict with statutory requirements such as the Accounting Act).
- High security standards: We use encrypted connections (SSL) and secure payment solutions to protect your transactions. Our internal systems are protected with strict access controls so that only relevant personnel have access to your data.
- Third-party sharing: We never sell your data to third parties. We only share information necessary to complete your purchase with trusted partners (such as shipping companies and payment services).